returns + exchanges

RETURNS + EXCHANGES

US Orders Book a Return or Exchange here

Free US exchanges. Request a different size through our automated exchange link above.  Exchanges for different styles, process a return and place a new order on the new item.

We issue refunds on non-sale items returned within 14 days from the date you received your item.  Sale items are eligible for exchange or store credit only.  Sample Sale items are final sale and not eligible for return.  No price adjustments after purchase.

Product must have tags attached and arrive in the same condition as it was received in order for a refund. Book a return or exchange and a shipping label will be sent to your email. Print label and drop off at the carrier specified on label. You will get notifications each step until the refund has been processed.  Refunds are processed within 3 days once item arrives back to us.  A 3% restocking fee of the returned cost will be deducted from your refund.  If you pay with Shop Pay installments, a 5% restocking fee will be deducted from your refund.

INTERNATIONAL ORDERS

Returns and Exchanges - email ashli@mamene.studio to start the return. Unfortunately we cannot cover return shipping or duty fees. 

Exchange - place a new order for the item and we will cover shipping on orders over $300.  We issue refunds on products returned within 14 days from the date you received your item.  Product must have tags attached and arrive in the same condition as it was received in order for a refund.