Skip to content

returns + exchanges

RETURNS + EXCHANGES

US ORDERS Book a Return or Exchange here

Free US exchanges.  We issue refunds on non-sale items returned within 14 days from the date you received your item.  All sale items are final sale and eligible for exchange or store credit only.  Product must have tags attached and arrive in the same condition as it was received in order for a refund. Book a return or exchange and a generated shipping label will be sent to your email.  Print label and drop off at the carrier specified on label. You will get notifications from booking your return to when the refund has been processed.  A return restocking fee of $10 will be deducted from your refund.  If you pay with Shop Pay installments, a 5% restocking will be deducted from your refund.

INTERNATIONAL ORDERS

Returns and Exchanges - email ashli@mamene.studio to start the return. Unfortunately we cannot cover return shipping or duty fees. 

Exchange - place a new order for the item and we will cover shipping on orders over $300.  We issue refunds on products returned within 14 days from the date you received your item.  Product must have tags attached and arrive in the same condition as it was received in order for a refund. 

Sample Sale items are final sale and not eligible for return.

Sale, Seasonal Sale, Flash sale and Promotional items eligible for exchange or store credit only.  No price adjustments after purchase.